Retail Information Library
Welcome to the Brandspank Retail Library -- an extensive compilation of marketing and retail-related articles and editorial. In addition to the general retail editorial outlined below, we have also compiled dozens of category specific articles; simply select your category from our menu above.
We update the library on a regular basis and invite you to visit often to learn about the latest industry related insights and information.
Net-A-Porter: Augmented Reality Shop Windows - Aden Hepburn - January 26th, 2012
NET-A-PORTER are rolling out Augmented Reality Shopping Windows, around the world including Paris, New York, London, Munich and Sydney.
Consumer Study Offers Insights into the US Gift Card Market - - July 7th, 2011
As the U.S. gift card market matures, new distribution channels are creating opportunities for gift card issuers.
Good News For Retailers and Shoppers: 'Retail Therapy' Does Make You Happy - - June 21st, 2011
it’s official: shopping does make you happy. The article cites a new study that says...
Specialty Sports Stores or Major Sporting Goods Stores? - Ken Lewis -
In recent years there has been a frenzy of sporting goods stores mergers and acquisitions. This is good news and bad news for...
Facebook Ads: Retail and Food/Drink Get Best CTRs - Christopher Heine - June 28th, 2011
Facebook advertisers in the retail and food/drink niches are getting a 257 percent better click-through rate...
New Social Shopping Study Reveals How Consumers Select and Purchase Goods Online - Retail Customer Experience - June 16th, 2011
...today's consumers are sophisticated shoppers who dedicate a significant amount of time to researching products...
Retailer Videos Find Audience on YouTube - Retail Customer Experience - June 20th, 2011
Online video is a big deal and becoming bigger based on the latest from YouTube.
Customer Experience - Your Most Important Optimization - Robin Neifield - March 9th, 2011
Last week, RightNow and Harris Interactive released a study on consumer response to retailers' use of social media
Retail industry continues to lead in online ad spending - - - April 27th, 2011
Retailers spend more on Internet advertising than any other industry, according to new eMarketer estimates...
In the News: Starbucks, Synthes, Coach and more - Dale Buss - April 27th, 2011
Air Canada launches new regional brand to replace Jazz, Chevrolet Volt and Nissan Leaf ace crash tests, and more!
Synthes Eyes: J&J Lands Swiss Medical Device-Maker - Sheila Shayon - April 27th, 2011
Johnson & Johnson has signed a deal to buy Swiss medical device-maker Synthes for $21.3 billion.
Target vs. Walmart: Who's Really Cheaper? - Barry Silverstein - April 27th, 2011
Walmart has built its entire retail brand around the proposition that it 'always' offers the lowest prices.
As Walmart Launches Home Delivery, Smarter Selling Moves Back Home - Sheila Shayon - April 27th, 2011
The moment to target consumers is shifting – backwards, out of the store and back to the home.
Google Steps Up Its Game - Sheila Shayon - April 27th, 2011
Google has officially entered the gaming business. Exhibit A, the LinkedIn job posting above for a Games Product Manager...
Brands to Watch: Walmart, Delicious, Paypal and More - Shirley Brady - April 27th, 2011
After Apple and Google were called to US Senate hearing on mobile privacy, Apple agrees to curb collection of user location data, which CEO Steve Jobs attributes to tech error...
Opinion: Forget about selling on Facebook … for now - Retail Customer Experience - April 5th, 2011
In January, Booz & Company produced a report suggesting that stores on Facebook were set for explosive growth—a 56 ...
IKEA rides Rocket for social media - Kristin Laird - January 13th, 2010
IKEA Canada has named Cossette's Rocket XL as its social media agency of record, moving this portion of the business...
Making the most of transactional emails - Charles Nicholls - August 25th, 2010
Compared to other email campaigns, transactional emails are some of the most effective at driving revenues...
The psychology of color at retail - Patricia Beks - August 16th, 2010
The one major psychological influence that all retailers can — and do — make use of is color. Color can be everything to a successful store...
Pricing and Policy Decisions - Dale Furtwengler - June 28th, 2010
I’m sure that each of you can recall a buying experience so exquisite that you drove out of your way and paid higher prices to gain that experience again and again.
Digital displays in retail environments coming of age - - - June 20th, 2010
Modern consumers feel disconnected because they are. Most of us have no ties whatsoever to the people who design and assemble the products we use...
Digital displays in retail environments coming of age - - - June 13th, 2010
Retailers are beginning to recognize and reap the benefits of using digital displays to influence shopper decisions...
Report: Retailers must adapt to 'conscious, practical consumerism' - - - March 9th, 2010
With new shopping behavior data and demographic trends indicating that an enduring shift has taken place as a result of the recent economic...
Rethinking retail in the age of the grounded consumer - - - February 24th, 2010
Many business owners, especially those in the retail sector, were happy to bid farewell to 2009 -- a year defined by high unemployment rates...
NRF: January retail sales continue slow road to recovery - - - February 19th, 2010
Post-holiday sales and gift cards helped consumers open up their wallets at the beginning of 2010 to take advantage of special deals on popular apparel...
Why Generation Y isn't buying your products - Christine Carter - February 5th, 2010
As a 23-year-old consumer, I can tell you this: my attention is short, my demands are great and my purchases are diverse...
It's Not All Doom And Gloom For Retailers - Sara Zucker - January 20th, 2010
Despite so many fellow companies losing sales and even closing, some retailers are upping the ante. J.Crew plans to expand e-commerce into the UK and Canada...
With Competitors Vacated, Retailers Eyeing Real Estate - Natalie Zmuda - January 18th, 2010
Even in recession, there's an upside opportunity. And there might be billions of retail dollars up for grabs for smart marketers able to expand their footprint by...
Why Brand Engagement Is A Personal Business - Jim Thompson - January 14th, 2010
It sounds so easy. Happy employees make for a healthy and profitable brand. So why doesn’t every company make brand engagement a priority? Two reasons...
Customer satisfaction with online retail rebounds - Amanda Piasecki - January 5th, 2010
Customers of the largest online retailers are more satisfied than ever, according to ForeSee Results' annual report on holiday shoppers...
Johnson & Johnson Supports Nurses With Heartwarming Campaign - Abe Sauer - June 22nd, 2011
J&J spokesperson told us, 'We recognize that nurses have a unique quality beyond their medical skills and knowledge — they also bring the necessary'
Customers abandon food, household brands, but stay loyal to child and pet care products - James Bickers - July 9th, 2009
Marketing company Epsilon just released the results of its recent survey of 1,500 shoppers, exploring which types of products the newly frugal are abandoning for store brands, and which ones they are not.
Great customer service - Remembering the little things - Lori Jo Vest - September 14th, 2009
Today's struggling economy means many employees are feeling overworked, over-stressed and under-appreciated.
Ford Aims to 'Go Further' with New Marketing Slogan - Dale Buss - January 26th, 2012
Since making a splash at the Detroit auto show on January 9the with the debut of its boldly styled new Fusion mid-size sedan, Ford has dropped off the buzz map for the last couple of weeks.
Gen Y Prefers Asian Car Brands - and Volkswagen - Mark J Miller - July 12th, 2011
Take a look around the parking lot next time you’re hanging out with some young American consumers. It is likely you’ll be seeing a fair amount of Scions, Mitsubishis, and Mazdas.
Cannes Chrysler Brand Fly Higher? - Dale Buss - June 27th, 2011
Among brand marketers honored at the 2011 Cannes Lions awards...Chrysler won five awards for "Born of Fire,"
Chrysler Dealers: Fiat Brand a Fifth Wheel - Dale Buss - August 25th, 2010
Look at things from the point of view of a Chrysler dealer, especially if they’ve been in business for a while.
Despite Economy, Hertz Aggressively Invests In Its Brand - Sara Zucker - December 14th, 2009
Car rental company Hertz is implementing a brand overhaul by upgrading its facilities and streamlining its services.
Accelerator Recall Missteps Threaten Toyota's Recovery - Abe Sauer - November 30th, 2009
Before being rescued by this summer's Cash For Clunkers program, Toyota was having a terrible 2009, with losses -- the brand's first since 1950 -- up to nearly $5 billion.
Sagging auto sales drag down April retail activity - CBC News - June 19th, 2009
Retail sales in Canada in April fell 0.8 per cent to $33.5 billion, the first drop in three months, according to figures released Friday by Statistics Canada.
Automakers have faith hydrogen fuel-cell cars have zero-emission future - The Canadian Press - June 15h. 2009
The shine went off hydrogen fuel-cell cars well before the auto industry drove off a cliff last year.
Quebec winter tire law hits the skids - Ingrid Peritz - December 11th, 2008
The sought-after commodity in Canada this season is proving to be rubber – preferably with good tread.
Auto-bailout legislation goes to White House - Jean Halliday - December 8th, 2008
Congress submitted a draft rescue bill to the White House late today calling for federal loans to Detroit's three carmakers before the end of the year.
Shops roughed up along Detroit’s road to bailout - Jean Halliday - November 24th, 2008
As the Big Three domestic automakers race the clock to create a business plan to qualify for $25 billion in federal loans, it’s clear Detroit will have to offer up deep sacrifices.
Target hopes exclusive designer deals boost sales - Jessica Wohl - August 2nd, 2011
[Target] hopes hip children's clothes from [Gwen] Stefani will bring in shoppers now that every retailer seems to feature exclusive merchandise.
Even Critics Must Hand it to Wal-Mart This Time - Dale Buss - January 20th, 2011
Is there no end to the public-relations savvy of the executives who are leading Wal-Mart today?
Target aims for Canada with $1.83 billion takeover of Zellers - Marketing Magazine - January 13th, 2011
Zellers stores across Canada will disappear in a couple of years, as major U.S. retailer Target moves in.
Target takes on warehouse clubs - Retail Customer Experience - January 5th, 2010
Over the weekend, Target stores launched a new seven-week marketing blitz
Walmart displays emphasize 'family night' - James Bickers - September 14th, 2009
Mega-retailer Walmart has already rolled out one recession-driven ad blitz, in which it emphasizes how families can make homemade meals for just a few dollars per person.
Retail stores missing opportunities without digital signage - Bill Yackey - 20 Aug 2009
Stores aren't using enough digital signage, or signage in general, to promote the back to school season according to an article from the Cincinnati Business Courier.
Walmart U.S. to create more than 22,000 jobs in 2009 - www.walmart.com - June 4th, 2009
Positions to staff new or expanded stores; include store management, pharmacists, human resource managers, cashiers and sales associates.
New Android Market Brings Movie Rentals & Book Sales - Stan Schroeder - July 13th, 2011
Google is launching a new version of Android Market for devices running Android 2.2 and higher. The update will offer book sales and movie rentals.
New Android Market Brings Movie Rentals & Book Sales - Stan Schroeder - July 13th, 2011
Google is launching a new version of Android Market for devices running Android 2.2 and higher. The update will offer book sales and movie rentals.
9 Ways to Use Social Media to Launch a Book - Michael Stelzner - June 28th, 2011
Wondering how to get people excited about your book? Do you want people actively sharing your book with their friends?
Taxes on e-Books Could Spike Prices by 21 Percent - Priya Ganapati - December 22nd, 2010
The e-book market is unstoppable. Barnes & Noble's Nook and Amazon's Kindle are flying off the shelves--the latter actually completely sold-out this week from holiday sales.
HMV To Open Temporary Xmas Stores - Andre Paine - September 21st, 2009
U.K. entertainment retailer HMV is planning to open up to 15 temporary stores for the Christmas trading period.
Bookstores Aim at Amazon With E-Readers of Their Own - Priya Ganapati - July 7th, 2009
In a few months when best-selling author Dan Brown's new book The Lost Symbol hits Borders, chances are some customers will be stepping into the chain's British stores to buy the e-book and a reader instead of the hardcover book.
Report says Australian Online Grocery Market to Double by 2014 - - June 22nd, 2011
...the online grocery sector in Australia will hit US$25 billion by 2014, more than double the US...
Safeway Seeks to Better Define 'Natural' Foods - Dale Buss - June 21st, 2011
How do you leverage a “natural” positioning for new, healthful products...?
Big Y Foods pioneers Groupon use for Grocery Marketing - Graham Shelby - June 27th, 2011
Big Y Foods is hoping its new partnership with Groupon will pay off in a big way and the early results show promise...
Supervalu Looks to Save Millions on Bags - George Anderson - March 25th, 2011
It's no longer a question of paper or plastic at Supervalu. It's strictly plastic...
Whole Foods unveils wellness app - - - August 23rd, 2010
Whole Foods Market has announced its Missions App is available on the App store...
Retailer Migros moving to electronic shelf labels - - - March 9th, 2010
Migros, Switzlerland’s leading retailer, has selected ZBD’s e-paper solution as part of a major pilot project that will see the company move away from...
Survey indicates majority of wine shoppers would use self-service wine info kiosks - Retail Customer Experience - February 10th, 2010
More than 80 percent of wine and spirits shoppers would use a self-serve kiosk for product information such as tasting notes...
Survey: Wegmans is top supermarket, Costco favorite mass grocer - Retail Customer Experience - February 9th, 2010
Nearly 6,000 consumers responded to a series of questions designed to shed light on which grocers are preferred in the leading grocery categories and why.
Whole Foods unveils mobile-optimized site - Retail Customer Experience - December 11th, 2009
Whole Foods Market has announced the launch of a Web site optimized for Web-enabled mobile devices.
Loblaw thinking locally - Dana Flavelle - October 14th, 2009
Chocolate-coloured tomatoes?
Poll: Consumers are Giving Up the Daily Grind - C-Store News - July 7th, 2011
As the federal government battles the soon-to-hit debt limit, consumers are battling their own debt limit and, according to a new Harris Poll, everyday items are taking the hit.
Modern Retailing Rooted in History - C-Store News - July 4th, 2011
As a brand, Tedeschi Food Shops has developed a relationship based on trust and respect with generations of loyal customers, dating back to our humble beginnings..
7-Eleven Launches In-store TV Network, Global Wine Brand - C-Store News - November 3rd, 2009
7-Eleven Inc. contracted with Digital Display Networks Inc. to create one of the nation's largest out-of-home digital networks, with monitors in more than 6,200 7-Eleven convenience stores throughout the United States and Canada.
Consumers Have Strong Connection to Their C-store - Don Longo - November 2nd, 2009
November 02, 2009 - SEATTLE -- A new qualitative research study identifies four key types of convenience store shoppers based on their need-states and purchase-triggers, and found consumers have a strong relationship with their convenience store and the store plays distinct a role in their lives.
The almighty dollar (store) - Daniel Gross - June 15th, 2009
It's shaping up to be a dreadful year for the retail industry. American shoppers generally soldier on through thick and thin, but sales were down more than 2 percent in the first four months of the year, and the fancier the store, the uglier the results.
Health and Beauty Buyers Search for Deals - and Require Extra Pampering - Pashmeena Hilal - July 26th, 2011
The health and beauty market has seen large shifts over the past year, including Walgreens' acquisition of Drugstore.com.
Saks Works With Microsoft To Spread Holiday Cheer - Sara Zucker - December 2nd, 2009
What happens when two branding titans collide? In the case of Saks and Microsoft, a precipitation of fashion and technology.
American Eagle flagship store will put customer pics on giant screens - - November 5th, 2009
American Eagle Outfitters has announced plans to open its flagship store in Times Square. The 25,000 square foot store is located at 1551 Broadway, at 46th Street. It features four levels of shopping, including dedicated floors for AE denim, as well as aerie, the company's intimates and dormwear brand.
Prada shortens temporary layoffs as orders rise - - October 30th, 2009
MILAN (Reuters Life!) - Italian fashion house Prada is shortening temporary suspensions for some workers by three weeks after orders for its spring/summer 2010 clothes exceeded expectations by 10 percent.
Are retailers under-valuing the importance of fitting rooms? - Marge Laney - October 29th, 2009
The most important conversion area and at the same time the least serviced area in apparel retail is the fitting room.
Prada shortens temporary layoffs as orders rise - - October 28th, 2009
MILAN (Reuters) - Italian fashion house Versace is cutting about a quarter of its global workforce and expects to post a loss this year as it takes a hit from slumping demand for luxury goods and designer items in the financial crisis.
Lohan's celebrity catwalk dismays fashion world - Paula Bustamante - October 11th, 2009
LOS ANGELES (AFP) - Lindsay Lohan's widely panned appearance on Paris catwalks for luxury label Ungaro could signal a shift away from high end brands seeking creative input from celebrities, analysts say.
The fashion industry's old business model is out of style - Booth Moore - September 13th, 2009
The Internet is bringing high fashion to the masses, and the recession is making retailers and designers put the consumer first, not the brand.
A winning formula for fashion retail - John Brodie - September 3rd, 2009
Chic digital merchant Net-a-porter is proving that women will buy a $2,000 dress with just a click of a BlackBerry.
Reader Q&A: How do I drive more traffic into the store? - Kate Newlin - August 26th, 2009
A letter from a Retail Customer Experience reader
Luxury retail at a crossroads - Aravindh Vanchesan - August 25th, 2009
If you are the CEO of Neiman Marcus or Saks Fifth Avenue, you have every reason to believe that the current economic recession has fundamentally changed how your business works forever - or at least the next decade.
Jimmy Choo for H&M - FT Staff - June 18th, 2009
H&M continues their string of collaborations with big name designers for their low-end brand with its latest partner, Jimmy Choo.
Survey shows effectiveness of in-store cosmetics demos - Retail Customer Experience - April 22nd, 2009
GOLDENROD, Fla. - Cosmetic Promotions, a national marketing and promotion company, completed a six-month customer response survey on in-store demonstrations.
Sears Canada names Sealy Canada its 2010 Supplier of the Year - Michael J. Knell - June 17, 2011
Other furniture vendors receiving Partners in Progress awards for 2010 include upholstery specialist Palliser Furniture...
Ashley Furniture eyeing smaller store format - - - February 9th, 2010
Ashley Furniture, which currently operates 390 large retail locations, is looking to open 300 smaller stores this year, according to a report in the Milwaukee Journal Sentinel.
Panasonic Offers Low-Cost Appliances In Emerging Markets - Stephanie Startz - December 5th, 2009
Panasonic boast 'ideas for life.' Now, in an effort to compete with low-end imitators, they're offering ideas for every walk of life, with a new line of lower-cost domestic goods for sale in select international markets.
The Rewards of Business Software for Furniture Retail Companies - Jeff Paul - September 11th, 2009
Generally speaking, business software is any computing program that's developed for the primary purpose of furthering a business' success.
Higher-income shoppers embracing rent-to-own stores - James Bickers - July 13th, 2009
Here's a surprising consequence of the faltering economy: The rent-to-own segment is performing very well
When Does the Game Start? - Steven Kurutz - June 17th, 2009
Is there a piece of furniture more masculine in design and intent than the recliner?
Clever Marketing Concepts Creating More Demand for Salons and Spas - Belinda Meyer - -
To position yourself as the better skin care salon provider, you need to offer superior products and treatments and service
Avon Is On The Mark With Social Networking - Sara Zucker - December 14th, 2009
Mark, the trendy little sister of cosmetics giant Avon, is a brand extension designed for young women in high school and college.
The Haircut's Free. Perfection? That's Another Story. - Susan Catto - April 8th, 2009
In a tight economy, the price is right at Beauty Schools
My Hair? I Did It Myself. My Stylist Taught Me. - Kayleen Schaefer - March 4th, 2009
At the hair salon for blow-sry secrets to use at home
Mobile Usage Soars For Internet, Ad Forecast To Hit $2.6B - Laurie Sullivan - January 25th, 2012
Tablets have become the consumer's fourth screen, especially among those with smartphones. Techies with smartphones continue to use tablets...
Sony Transforms its Retail Stores - - June 15th, 2011
...Sony opened a store, in the Westfield Century City Mall in Los Angeles that reflected the new look with hardwood floors and simple, bright light fixtures.
Are Americans Becoming Addicted to Tablets? - Sheila Shayon - June 27th, 2011
America’s love affair with tablets is growing.
Updated: Best Buy Gets Sonic Stake As Part Of New Streaming Deal With CinemaNow - - November 3rd, 2009
Updated below: Best Buy and Sonic Solutions, parent company of digital download service CinemaNow, have released more details about the on-demand content partnership they announced this summer.
Updated: Best Buy Gets Sonic Stake As Part Of New Streaming Deal With CinemaNow - - November 3rd, 2009
Updated below: Best Buy and Sonic Solutions, parent company of digital download service CinemaNow, have released more details about the on-demand content partnership they announced this summer.
Barnes & Noble's Nook: Beautiful but Plagiarized? - Chloe Albanesius - November 3rd, 2009
A California-based company filed suit Monday against Barnes and Noble, accusing the retailer of stealing its ideas and using them for the Nook e-reader.
MS Mall 1.0: Microsoft Finally Does Retail - Anthony Zumpano - October 23rd, 2009
Microsoft's long-overdue retail foray is well-timed with the release of Windows 7, which Slate calls the best operating system on the market.
Loyalty Keeps Samsung at No. 1 Spot in Canadian Wireless Market - - May 3rd, 2009
MISSISSAUGA, ON, February 24, 2009 - For the fourth consecutive quarter, Samsung Electronics Canada has captured the number one position in terms of mobile handset shipments in Canada.
Restoration Hardware makes big opening in Houston - - November 13th, 2011
Houston's Restoration Hardware Gallery in Highland Village opened its 14-foot doors Friday, revealing a European-flavored residential setting that...
Battle of the Retail Heavyweights: Lowe's Versus The Home Depot - Al McClain - June 23rd, 2011
...we thought it might be fun to have a good, old-fashioned 'retail rumble' - take a pair of notable retailers, and ask our expert..
Home Depot spending $60 million on handheld devices - - - January 25th, 2010
DIY retailer Home Depot is spending big bucks this year to help its staffers improve the in-store experience: According to BusinessWeek, the retailer...
The Home Depot transitions to Fujitsu U-Scan retail self-checkout software - - - January 14th, 2010
Fujitsu has announced that The Home Depot has launched an initiative to transition to Fujitsu U-Scan self-checkout software in their U.S. and Canadian...
Better Homes and Gardens - Barry Silverstein - August 17th, 2009
While the magazine publishing business has been damaged by both the recession and the move to online media, specialized publications targeting...
Why good customer service is like billiards - Bob Phibbs - August 7th, 2009
Ever played pool? It starts off with all the balls together, the cue ball comes along to break them up, they scatter and the game commences.
Younger people spending money on their gardens - Philip Voice - May 15th, 2008
Data released from the Horticultural Trades Association's GIM Retail Business Benchmark Survey reveals that younger people are getting into gardening and spending money at garden centres and nurseries.
Home Hardware replaces 'Help is close to home' tag line - Lia Van Baalen - October 30th, 2008
After 15 years, Home Hardware has renovated its familiar tag line, updating it from "Help is close to home" to "Home owners helping homeowners."
Working In Community Gardens - Marti Ross Bjornson - April, 2006
Getting involved in area community gardens can build your reputation and increase business.
Children's Place Anticipates Robust Back-To-School Season - Nivedita Bhattacharjee and Martinne Geller - July 1st, 2011
Children's Place Retail Stores Inc is gearing up for a much better back-to-school season as it banks on tighter inventories and new, sometimes pricer, merchandise to entice still-wary shoppers, its chief executive said on Tuesday.
Five things any retailer can learn from Apple - Doug Stephens - November 12th, 2009
Walt Disney Company announced last month that in an effort to reverse the ill fortunes of its 340 U.S. and European retail stores they would undergo a transformation.
Scared retailers create shortages of hot toys - MSNBC - November 9th, 2009
NEW YORK - Robotic toy hamsters, the latest Barbie dolls and stylish boots are disappearing from store shelves as holiday shoppers start to get serious.
Heineken Scores with UEFA Champions League Gaming App - Sheila Shayon - April 27th, 2011
Heineken makes history this week with the launch of StarPlayer, a 'dual screen' digital gaming app...
Tesco Offers $20-a-month iPhone - Stephanie Startz - December 11th, 2009
Consumers disappointed by the tease of an iPhone price war between Orange and O2 can rejoice: Tesco has raised the stakes.
Can An iPhone On Steroids Eliminate The Competition? - Stephanie Startz - December 1st, 2009
Motorola may have won the recent brand loyalty battle, but the war is far from over. Apple is expected to introduce a new challenger into the smartphone thunderdome in 2010, as reports circulate of a new iPhone, currently in beta form, spotted in the wild.
Google's Android Phone: Will It Hurt The Droid? - Sara Zucker - November 30th, 2009
While basking in the launch of their Android operating system for mobile devices, Google is feeling a little left out of its own party.
Men Boost Motorola over Apple in Brand Loyalty - Stephanie Startz - November 25th, 2009
Motorola knows what boys like, Motorola knows what guys want. Motorola's milkshake brings all the boys to the yard. And they're like, You're better than Apple. Yeah, you're better than Apple.
Fast food made faster: Burger King gives home delivery a try - Rene Lynch - January 17th, 2012
Burger King, in a bid to catch up with McDonalds and take a bite out of the competition posed by fast-food rivals such as Wendys, is experimenting with home delivery.
Ritz-Carlton Puts Concierge Tips on Foursquare - Lauren Indvik - June 27th, 2011
The Ritz-Carlton hotel chain is now offering destination advice via Foursquare. It’s the newest member of a small but growing...
Food Industry Looking for Young Recruits - Bernice Hurst - March 25th, 2011
A joint initiative plans to 'focus on improving the sector's image and identifying gaps in training
Subway's Brand Has A Large Jared Problem - Abe Sauer - December 2nd, 2009
The problem with hitching your brand-wagon to a single star is that sometimes that star falls off his or her own wagon (see: Smith, Anna Nicole and TrimSpa). Such is the case with the chain's Jared The Subway Diet Fogle.
Marketing strategy pays off for A&W - Canadian Press - February 4th, 2009
Sales at A&W restaurants grew 13% in the fourth quarter as the expanding burger chain continued to target the nostalgic baby boom generation, many of whom are turning to lower-cost meals in the recession.
